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From Healthcare Provider to Partner: Collaborating with your Diverse Patients

Did you know?

• Industry leaders have often written that it is important to practice clear communication between health professionals and patients. These actions are part of the key to improving health and the delivery of quality healthcare.
• Many practitioners believe the essence of equity is fairness, and
• To be fair, you should treat everybody the same. But the challenge is, everybody is NOT the same, and
• These differences can lead to critical disparities not only in how patients access healthcare, but their outcomes as well.

We encourage you to view and share this video with your staff.